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Frequently Asked Questions

Is your in-stock inventory accurate?

Yes!

We keep our stock information updated in real-time. When we say a part's in stock, we mean it. No time-wasting, no tricks - just genuine parts ready to be shipped your way.

We understand you need your parts ASAP. That's why we rush to get most orders out the door on the same day. Depending on where our warehouses are and what time it is, it might slip to the next day, but hey, we're only human.

And don't panic if you see multiple shipments - that's just us getting your parts from different spots. No hidden fees here, just the shipping cost you saw at checkout. For our international orders, give us an extra 2-3 days to round up all your parts before we ship.

Once everything's on the move, we'll ping you with the carrier information and the tracking number.

Absolutely, we've got you covered. Even though you might only see a credit card option at checkout, we also offer Payment Terms. The approval process? Super easy and lightning-fast. We'll sort it out in less than 15 minutes. Once approved, you'll see the Payment Terms option at checkout.

If you're interested in Payment Terms, send us an email at [email protected] or message us on our .

We deliver worldwide, except for a few countries that the US Government has sanctions on.

For our international shipments, please allow us an extra 2-3 days before shipping. That's just us figuring out where the parts are and maybe bundling them all into one neat package.

We help our customers source parts that are difficult to find.

We partner with hundreds of smaller regional distributors, and bring all of the inventory (mostly overstock) that is stocked on the shelf into one place for you to see. All of our supply partners are verified, and carry only original, first hand manufacturers parts.

When you choose to pay with a credit card, we only place a pre-authorization on your card during checkout. We'll only charge your card when we actually ship the parts

Every single part we sell is brand new and comes in the original manufacturer's packaging. We don't sell used, refurbished, or repaired parts.

Absolutely!

While our parts might not have the original manufacturer's warranty, we stand by the products we sell. You can return any part within 30 days of delivery (heads up, some re-stocking fees might apply) and if any part is defective, we've got you covered with a 12-month warranty. Have questions?

Whenever you need us, we’re here for you 😉

Average response time - 15 seconds*

Your time is important to us, and so is delivering parts on schedule. If you’re in a hurry or have questions, we’re here. Our team stands ready to support you.

Connect with us in the way that’s most convenient for you

Help Center Person with a headset
[email protected]

*We’re available for live support Monday - Friday: 6AM - 6PM PST

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Copyright @ 2023 Quotebeam

Quotebeam Inc., 166 Geary St, STE 1500, San Francisco, CA 94108

(747) 302-4552

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Quotebeam is a platform that brings products from many supply chain sources to one place to help customers source their parts without endless searching on the web. Our products are brand NEW, never used, and are mainly overstock from trusted and reputable suppliers in the industry. We stand behind every product listed on our site. Although Manufacturer’s warranties do not apply, Quotebeam offers limited warranty for the products sold on our platform. Quotebeam is not an authorized distributor, authorized reseller or representative of the products featured on this website. All product names, trademarks, brands and logos used on this site are the property of their respective owners. The depiction, description or sale of products featuring these names, trademarks, brands and logos is for identification purposes only and is not intended to indicate any affiliation with or authorization by any rights holder. Quotebeam sells hardware products only and does not re-sell software licenses. If any of the hardware products contain software, it may not be legally operated without first purchasing a proper software license from the manufacturer of such products. Customer acknowledges and agrees that Quotebeam does not provide any operating system software or software right-to-use licenses with the products it sells.